Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of michelle Ott

michelle Ott

October 7, 2026

5  out of  5
rating by michelle Ott
"He has helped me so much he saved me over 200 and I got 2 additional things covered life insurance and rental insurance thank you so much they offer so much more then other insurance agencies"
Profile photo of Justina Larson

Justina Larson

October 2, 2026

5  out of  5
rating by Justina Larson
"Addison Johns is amazing! Highly recommend! She’s very prompt, professional and fast! And always willing to help :) - Brittany Snell"
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our East Lansing State Farm office. Thank you for trusting us with your insurance.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Abbey Dawes

Abbey Dawes

October 2, 2026

5  out of  5
rating by Abbey Dawes
"Elayne was such a pleasure to work with in helping me getting my insurance switched over! She explained everything clearly and was able to answer all the questions I had, even saving me money with more coverage! Couldn’t recommend enough!"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ridge Tefft - State Farm Insurance Agent"
Profile photo of clotelle asbury

clotelle asbury

September 30, 2026

4  out of  5
rating by clotelle asbury
"Excellent customer service"
We responded:
"We appreciate your support here in East Lansing! Thanks for the kind words and positive rating.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Aaron Gravelin

Aaron Gravelin

September 24, 2026

5  out of  5
rating by Aaron Gravelin
"Frank was fun to talk with and made the whole process easy. He also saved me tons of money."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our East Lansing State Farm office.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Christ Crusader

Christ Crusader

September 18, 2026

5  out of  5
rating by Christ Crusader
"Always provides exceptional help!"
We responded:
"We truly appreciate the kind words! Our State Farm team here in East Lansing always strives to do our best — thank you for noticing.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Anthony Kelli Davis

Anthony Kelli Davis

September 16, 2026

5  out of  5
rating by Anthony Kelli Davis
"Elayne was wonderful. She was able to get me set up quickly through text while I was at work which was very convenient for me, and by the time I was done with the work day she was ready for me to sign my doc's. Also got me the best rate I had been quoted for my 2 cars and renters insurance"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with our East Lansing office. Thanks for trusting us for your insurance needs.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of robert stacey

robert stacey

September 16, 2026

5  out of  5
rating by robert stacey
"Elaine was very helpful and did such a great job explaining everything and got me to switch back to state farm thank you for all your help"
We responded:
"We appreciate the kind words! Our East Lansing team is always happy to help. Thanks for choosing our State Farm office!

Ridge Tefft - State Farm Insurance Agent"
Profile photo of adam gravelin

adam gravelin

September 15, 2026

5  out of  5
rating by adam gravelin
"Frank was super helpful and kind. I got a cold call, which I normally would have ignored, but he was very kind and efficient with time and ended up reducing my monthly auto insurance by OVER HALF. WITH MORE COVERAGE. not even lying."
We responded:
"Thanks for the 5 stars and being part of our East Lansing community! We always love hearing from you, please let us know whenever we can help.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Aleyda Elliott

Aleyda Elliott

September 14, 2026

5  out of  5
rating by Aleyda Elliott
"Very polite and knowledgeable. He spent the time to get to know my needs and get me the best coverage."
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our East Lansing team. We're always here if you need anything.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Vanessa Renfroe

Vanessa Renfroe

September 11, 2026

5  out of  5
rating by Vanessa Renfroe
"Addison was so helpful and professional. I will recommend her to anyone looking for insurance"
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Sarah Nichols

Sarah Nichols

September 10, 2026

5  out of  5
rating by Sarah Nichols
"Frank is a great guy and actually got me the coverage I needed as soon as possible after getting a quote from progressive just for home $ 3000.00 down.. Frank got me on monthly payments to start right away with better in depth coverage with both home and auto.. and my Mac is also covered!! Thanks Frank! Congrats on the baby girl!"
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Shamona Bryant

Shamona Bryant

September 10, 2026

5  out of  5
rating by Shamona Bryant
"Today, Frank contacted me to discuss a new quote, I was w/ Progressive but I’ve returned to State Farm b/c he patiently and authentically answered ALLL of my questions. In addition , he educated me about some car insurance information that I wasn’t aware of so I greatly appreciate him for that. Frank has a wealth of knowledge and skills that current and new comers will appreciate. Lastly, I TRULY believe that God led Frank to contact me b/c I was in a bit of a jam w/ Progressive. So once again, THANK YOU FRRANK!!!😊"
We responded:
"Thank you for being a valued part of the East Lansing State Farm community. We love serving customers like you!

Ridge Tefft - State Farm Insurance Agent"
Profile photo of lizbette armijo

lizbette armijo

September 9, 2026

5  out of  5
rating by lizbette armijo
"Very professional answered all my questions."
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our East Lansing team. We're always here if you need anything.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Emma Arens

Emma Arens

September 4, 2026

5  out of  5
rating by Emma Arens
"My husband and I worked with Layne on switching our insurance and we are so pleased! She was so helpful, answered all of our questions and saved us more money while getting more coverage!"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Wooski Wu

Wooski Wu

September 2, 2026

5  out of  5
rating by Wooski Wu
"Great guy no bs the quote was real and never changed got me coverage same day!!"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our East Lansing team. We're always here if you need anything.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of eric robinson

eric robinson

September 1, 2026

5  out of  5
rating by eric robinson
"Frank did a great job"
We responded:
"Thank you! We’re honored to serve the insurance needs of our East Lansing community and so appreciative of your 5-star rating.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Manea Walker

Manea Walker

September 1, 2026

5  out of  5
rating by Manea Walker
"Great guy waited for me to get everything I needed done to set me up with a great deal happy he reached out with what I needed taking care of."
We responded:
"Amazing! Thank you for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Julie Jacobs

Julie Jacobs

August 31, 2026

4  out of  5
rating by Julie Jacobs
"Franklin was very nice, & kind to deal with...made my day to get State Farm car ins & home ins...my whole family has State Farm ins, including my grandparents while they were still living... definitely recommend Franklin @ state farm..."
We responded:
"Thank you for taking the time to review our State Farm office. We appreciate your trust in us for your insurance. We hope your next visit will be even better.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Devora Davis

Devora Davis

August 13, 2026

5  out of  5
rating by Devora Davis
"Addison was VERY helpful and patient. She answered all my many questions. She was gracious and professional! I e joyed working with her!"
We responded:
"Thank you, your feedback truly made our day! We’re so grateful for your loyalty and support. Our East Lansing State Farm team is always here for your insurance needs.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Mitch K

Mitch K

August 6, 2026

5  out of  5
rating by Mitch K
"I spoke with Frank today and he was very patient, informative, and thorough during our coversation. Probably the most personable insurance rep I have spoke with in my time of being insured. I appreciate all the help and the expanded coverage while beating my current rate. Which I might add, had an employer discount on it. Thank you very much!!"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Kelly Lewandowski

Kelly Lewandowski

August 4, 2026

5  out of  5
rating by Kelly Lewandowski
"Amazing and helpful!!"
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Colin McDowell

Colin McDowell

August 3, 2026

5  out of  5
rating by Colin McDowell
"Easy to work with during my busy schedule, able to text and email to wrap up all the info needed. Uncomplicated and efficient.worked great as a team. Thank you both Frank and Ridge"
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Adam Hicks

Adam Hicks

August 3, 2026

5  out of  5
rating by Adam Hicks
"Working with Frank at State Farm for my auto, life, and renters insurance has been a fantastic experience. I'm currently recovering from some medical issues, and Frank was incredibly compassionate and helpful in getting my policies set up. He even adjusted my billing date to the end of the month to accommodate my income schedule, which was a massive help for my budget. If you want an insurance agent who is kind, accommodating, and truly looks out for you, I highly recommend Frank."
We responded:
"Amazing! Thank you for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"
Profile photo of Bonnie Mast

Bonnie Mast

July 29, 2026

5  out of  5
rating by Bonnie Mast
"Love how friendly and helpful Elayne and Tyler were. Elayne made me feel great about my decision choosing State Farm! Very excited to be back!!"
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in East Lansing.

Ridge Tefft - State Farm Insurance Agent"